Shipping Information

All orders will ship within 24 hours of your order being placed. Customers will have 3 shipping options. You will have the option of Fed Ex Standard overnight, Fed Ex 2nd day, and USPS Priority Mail. Please contact Customer Service for details.

Refund, Returns and Cancellation Policies

We believe that quality service and product are the keys to customer satisfaction. We stand behind our products 100%. If you are not satisfied with our products, return them and we will refund or replace the product.Refunds and exchanges will be processed if returned within 7 days in unworn condition. Once products are shipped you may not cancel an order.Shipping is non-refundable. Please contact customer service if you have any questions.

Security

The online shopping process at DiamondKnots.com Sites is safe and secure. Whenever you are in the process of placing an order, accessing personal information, or providing personal information we use a secure server. Powerful, industry-standard SSL secure server software provides encryption for all information sent between your computer and ours. Additionally, we protect our server and all customer data against unauthorized use physically or electronically.

Privacy

At DiamondKnots.com your privacy is one of our top priorities. We realize that your personal information is very important to you, just as you are very important to us. It is necessary for us to collect certain private information from you in order to make shopping at our site possible, however, we do not collect more information than is necessary nor do we use that information in ways other than what it was given to us for and the uses posted above. This Privacy Policy for DiamondKnots.com as stated herein is effective from November 10, 2007.

This site is hosted by Yahoo! Store. Yahoo! hosts the store pages, ordering system, and order data. Yahoo! automatically collects order information but may only use this information in the aggregate. If you accessed this store through Yahoo! Shopping, Yahoo! also automatically collects information about your shopping experience. Please see the Yahoo! Privacy Policy for more information about how Yahoo! uses this information.